Football Helmet Warranty Policy
At Helmet Market, we stand behind the quality of our football helmets and offer warranty coverage based on the condition of the product at the time of purchase.
New football helmets: 5-year warranty
New football helmets come with a 5-year limited warranty against defects in materials and workmanship, subject to the applicable warranty terms and eligibility requirements.
Used football helmets: 1-year warranty
Used football helmets come with a 1-year limited seller warranty covering eligible defects in materials and workmanship that existed at the time of sale, subject to inspection and the terms of this policy.
Warranty exclusions
Our warranty does not cover:
- Damage caused by impacts, accidents, misuse or neglect.
- Normal wear and tear or cosmetic damage.
- Unauthorized repairs, modifications or improper maintenance.
- Damage caused by improper storage or use.
Warranty claims
To make a claim, email sales@helmetmarket.com with your proof of purchase (your order number) and a description of the issue, along with photos when requested. Approved claims may qualify for repair, replacement or another remedy as applicable.
Important safety notice
Football helmets must be inspected regularly and maintained according to manufacturer instructions. Used helmets should be professionally inspected and appropriately recertified before use. A warranty does not guarantee that a helmet is safe for continued play.
Questions about the warranty? Contact us.